Sunday, 8 February 2015

40 TOP Siebel CRM Interview Questions and Answers (Part1)

Below are some important Siebel CRM interview questions which are asked in most MNC company interviews for beginners or professionals.
1. What is detailed category and what is its use in configuration.
Detailed Category and Aggregate Category are the two different sets. You can add a view to a screen under Detailed Category or an Aggregate Category. For Example:
If I am creating two Views as detailes views. First I need to create a Detailed Category. Then I have to create two Detailed Views, for which the "Category" property must be specified with the created Detailed Category name. This is same for Aggregate Views also.

2. What is constrainted picklist? Where you will drop the constraints?
Constrainted picklist displayed value based on contaraint used.
Add field to constraint in pickmap of a field where picklist has configured in BC and set constraint option of added field to true.

3. How will you edit the joined fields values in join?
Using picklists and MVGs. MVGs require join field and link as prerequisites unlike picklists where just a join is enough.

4. How will you improve your performance in views?
The basic factors for performance decrease in views will be. more number of applets. which led to many links. and more joined fields in a single applet. MVG's which do not have the primaries set.

5. What is Virtual BC? what is the use of vbc?
Virtual Business Component is used to display the data from another Legacy database table, in the Siebel screen.

6. What is Siebel file system?
It is a shared directory that stores compressed files used by Siebel applications. Examples: Product literature, sales tools, presentations
Read/write access is controlled by the File System Manager component on Siebel Server.

7. How is Siebel 7.x architecture different from Siebel 6.x?
In siebel 7.x it was defined as 1.Physical user interface2.Logical user interface3.Business layer4.Data layer5.Third party RdmsThe main difference is , In siebel 6.x Phycial interface was not achieved.In Physical Interface includes web templates, css sheets

8. How is load balancing maintained in Siebel?
Load balancing is maitained by the Gateway server using the third party software Resonate Central Dispatch.

9. What is Resonate?
Resonate is third party software development tool, which is used for distibuting the cilent request to the least laden siebel server.

10. What is nameserver? What does it do?
Name server is the part of gateway server that dynamically registers all servers in enterprise, serves a connection broker across the enterprise.
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